Access and inclusion

The South Australian Museum is dedicated to ensuring that all visitors have an enjoyable experience at the Museum. If you need any assistance during your visit, please ask our friendly front of house staff.

 

Parking

There is one accessible parking space behind the Museum which is allocated on a first-come-first-served basis. It is accessed through the boom gate on Morgan Thomas Lane (off Kintore Avenue). A valid disability parking permit must be displayed at all times.

Timed car parking is available on Kintore Avenue and Victoria Drive. You can also park in the Wilson’s carpark across the road; get your ticket stamped at the information desk to receive a discount.

 

Access

The Museum is fully wheelchair accessible. A wheelchair can also be booked with our security staff for use within the Museum.

All exhibits within the Museum can be accessed with a lift available to all levels. There are two lifts within the Museum as follows:

  • one located in the north-east corner of the Museum, accessible on the ground floor through the World Mammals Gallery
  • the other located in the south-east corner of the Museum, accessible on the ground floor through the Australian Aboriginal Cultures Gallery.

 

Facilities

There is a recharge point for electric mobility scooters and wheelchairs in the North foyer.

A hearing loop is available in the Museum’s Pacific Cultures Gallery and is available at all events in that space.

Toilets, including accessible toilets, are located on the ground floor in the north-east corner of the Museum, accessed through the World Mammals Gallery.

Parenting Rooms are located on both the ground floor and level one of the Museum, located in the north-east corner.

These details are also available on the downloadable Museum map.

 

Assistance animals

Assistance dogs are welcome at the Museum.

 

Resources for visitors with autism

The Museum has a social story for general visits which may be useful for individuals with autism.

Staff and volunteers have undertaken Autism Awareness Training, and in March 2018, the Museum was declared an Autism Friendly Venue by Autism SA.

Child-sized noise-cancelling headphones are available for loan from the Museum’s front desk.

We are members of the Companion Card scheme and offer complimentary admission to your companion person to all events and exhibitions.

 

Accessible programs

The Museum established an access program in 2015 and presents a range of accessible programs throughout the year. This includes Auslan and audio described tours.

 

For visitors who are Deaf

The Museum offers Auslan interpreted tours of selected special exhibitions.

Details of future tours will be posted here when they are open for bookings.

Staff have recently undertaken introductory Auslan training and, in September 2018, we offered our first ever Auslan-only Museum tours. We hope to present further Auslan tours in 2019.

 

For visitors who are blind or vision impaired

The Museum offers accessible tours which combine audio description and tactile elements for blind and vision impaired audiences. Staff are trained in audio description and work with collection managers to make objects from the Museum’s collections available for handling.

Details of future tours will be posted here when they are open for bookings.

 

For visitors on the autism spectrum

In April 2017, the Museum hosted its first targeted program for children on the Autism spectrum and their families. Our Autism-friendly family programs take place on Saturday mornings prior to the Museum’s public opening hours, to ensure that visitors can enjoy a calm visit to the Museum.

Details of future events will be posted here when they are open for bookings.

 

Access support on demand

The Museum’s Community Programs team is often able to provide access support for visitors outside of the schedule of regular accessible programs. If you are able to give at least two weeks notice of your visit, we aim to offer interpreting, descriptive services or adapted programs wherever possible. Please contact programs@samuseum.sa.gov.au to let us know when you will be visiting and how we can support your visit.

 

Contact details

Please contact programs@samuseum.sa.gov.au with any queries.