LOCATION/CHECK-IN

Where are school holiday workshops generally held?
The Museum’s workshops are generally held in the Discovery Centre on Level 1. There are stairs or a lift available to get to the Discovery Centre.

Additional information about how to get to your booked workshop is included in your ticket reminder. If you arrive at the Museum and can’t work out where to go please speak to our staff at the information desk in the north foyer.

Where do I check-in my child for their school holiday program?

Your ticket reminder will let you know where to take your child to check-in for the workshop.

If you arrive at the Museum and can’t work out where to go please speak to our staff at the information desk in the north foyer.

Do school holiday programs include entry into the Museum?
Entry into the South Australian Museum is free. From time to time the Museum holds special exhibitions which are ticketed.

Do school holiday programs include entry into the current special exhibition?
No, generally school holiday programs do not include entry into the current special exhibition.

You can book tickets to the Museum’s special exhibitions by visiting the What's on page to buy online or visit the information desk in the north foyer of the Museum on the day of your visit to buy in-person.

TICKETS

Tickets to the workshop my child wants to attend are sold out, can I put my child’s name on a waitlist?

Our ticketed events have a waitlist on the ticketing page. Please follow the prompts to join the waitlist and be automatically notified if and when tickets become available.

General tickets to the workshop my child wants to attend are sold out. I can see there are member tickets available, how can I book these if I am not a member?

You can purchase a member ticket and include the code SIGNMEUP in the membership number field in the checkout questions. You will then be contacted by the Museum’s membership team to purchase your membership prior to attending the workshop.

If you do not purchase a membership your ticket will be cancelled and the ticket price, less any booking fees, will be refunded to you via your original payment method. Find out more about Museum membership here.

Do adults accompanying children to workshops need to buy a ticket too?

Accompanying adults do not need to buy a ticket.

AGE

Is my child the right age to join the workshop?
When booking tickets the workshop information generally provides an age range for the children that the activity is most suited to.

If you think your child would enjoy the workshop and is outside of the suggested age range you can still book a ticket at your own discretion but be aware that the accompanying adult may need to help their child with an activity if they are younger than the suggested age range, or an older child may not be as engaged with the activity if they are beyond the recommended age range.

If you would like to discuss whether your child would find the workshop suitable please email education@samuseum.sa.gov.au

SUPERVISION

Do I need to stay with my child during a school holiday workshop or activity?
Yes, you need to stay for the duration of the workshop as we are unable to supervise your children for you. Assistance from accompanying adults is usually not necessary but is welcome if you would like to get involved. Accompanying adults do not need to buy a ticket.

ACTIVITY BASICS

What does my child get to take home from the workshop?

Each activity is different but many of them have take-home items for workshop attendees to continue to enjoy. Items you may have made such as paintings, pots and other similar items can generally be taken home with you.

Please make sure you read the workshop details to understand whether your child will be able to take home the item they made from the activity you have booked.

Does my child need any background knowledge or skills to do the workshop?

Each activity is different, but school holiday workshops are designed to provide beginners with the opportunity to learn something new. No prior knowledge is needed to take part in the workshop.

Does my child need to bring anything

Generally all workshop materials are provided. Please check your ticket before attending to ensure no special instructions have been given.

What should my child wear?

Make sure your child is wearing something comfortable and suited to the activity they are doing. No special clothing is required for activities.

FOOD AND DRINK

Can my child take food and drinks into the workshop?

Food and drinks, other than water in a bottle, are not permitted inside the Museum’s galleries or the Discovery Centre.

You can buy drinks, snacks, sandwiches and hot food at the Museum Café before or after your workshop.

If your workshop is held in a different location where food & drinks are permitted you will receive this information in your ticket reminder.

ACCESSIBILITY & INCLUSION

Is the workshop space accessible for me or my child?

The Discovery Centre is accessible by lift or by stairs. You can find out more about accessibility in the Museum here.

If workshops are held in another location, you will receive information with your ticket reminder.

Will the workshop be noisy?

Please note that workshops can be noisy depending on the activity and number of attendees. If you or your child are sensitive to noise you can borrow sensory backpacks free of charge. More information can be found here.

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